Contributed by Michael Campion, Partner, Quinlan and Associate
Communication skills are essential for learners to be able to collaborate and work with their peers and to help them navigate their future workplace. Here are six critical elements of effective communication.
- Content and Clarity
Be prepared, be clear, and have a good understanding of what you want to say to avoid losing track of the topic.
- Confidence and Body Language
It is critical to project your message with confidence and conviction. Posture, hand gestures, stance, and facial expressions influence your communication.
- Correct Medium
Be conscious of using different communication mediums. Emails, social media, phone calls, and in-person meetings can be leveraged for different reasons.
- Empathy and Friendliness
Put yourself in the shoes of the person you are communicating with and understand their position. A warm and friendly tone, coupled with a smile, instantly makes you more likable.
- Respect and Open-mindedness
Actively listen to and respect other ideas. Be open-minded to encourage open and honest dialogue.
Encourage feedback and questions, and provide praise where appropriate.
- Campion, M., (2022, October 3). Communication Skills – Principles for Future Readiness [Presentation]. Common Core, The University of Hong Kong